frequently asked questions

We recommend the dates for sending your pieces:

  • Save the Dates – 8-12 months prior to your wedding
  • Invitations – 3-4 months prior to your wedding

If you are having a destination wedding, we suggest sending your pieces an extras couple of months early.

Check our suggested ordering dates below.

Our availability is limited so we always suggest getting in touch early and reserving your dates for your pieces.  

On average our Save the Dates and Invitations production time from design to shipping is 4-8 weeks, however this may vary depending on your print finishes and embellishments. You will be sent a production guideline with estimated dates when booking your pieces.

It is important to note that this time frame is self-directed. Any additional time spent waiting for content and responses may prolong the process.

For wedding day pieces, please allow 6 weeks for us to design and ship your pieces. 

Please contact us if you have any concerns regarding time frames.

It is important to keep in mind that couples and households will only need one invitation when working out your quantities. We highly recommend ordering at least 5-10 extra suites to allow for any changes to your guest list.

We include complimentary photographer and keepsake suites, so you won’t need to add any additional pieces for those!

Please get in touch with us. We offer a priority or ‘rush’ service depending on our availability, rush service fees will apply.

We love working with couples using a wedding website. Websites are a great way to reduce printing costs and provide guests with an easy way to stay updated on the finer details of your day. 

Some of the platforms our previous couples have used include: With Joy, Zola, The Knot, My Bliss & Bone.

 

 

All our invitation packages include complimentary assembly. For custom packages, assembly is available upon request.

We don’t! We understand that sometimes you just want a small wedding and are more than happy to cater for those smaller celebrations.

All invitations are supplied without stamps unless requested. We are more than happy to arrange postage stamps on your behalf, otherwise we suggest taking your invitations to your local post office so they can check the required shipping costs.

Absolutely! We suggest arranging your day-of pieces early as we are a small studio with limited availability. We have a range of day-of packages available to make selecting your required easy or we are more than happy to create a custom package based on your style and needs.

Our studio is located in Wagga Wagga in country NSW. We are proud to be able to work with couples all over Australia and the world.

All our prices are in Australian Dollars (AUD).

All deposits are non-refundable. As our work is custom and made to order, once your pieces have been approved for print, all orders are non-refundable and not eligible for exchange or return or cancellation under any circumstances.

Still have questions?

We’re more than happy to help, please reach out via email to hello@quillfineartcreations.com